Privacy Policy for Synergy Multifamily Management Inc

Effective Date: 06/04/2024

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

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1. Information We Collect:
Mobile Phone Number: While on our website, we may collect your phone number to send and
receive text messages. We may collect your phone number through online applications, maintenance
requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.
User-Provided Information: Any additional information you provide helps us improve our services and
provide better support.

2. How We Use Your Information:

We DO NOT SHARE OR SELL YOUR DATA, all data collected is shared internally for the following reasons:
• Deliver text messages and updates related to our services.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional offers, alerts, communication about community news, urgent
notifications, events, and other content.

3. Message Content:
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security:
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

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5. Opt-Out: 
You can opt out anytime by replying "STOP" to a message or reply “HELP” for more information.

6. Contact Us:
Contact us at leasing@synergymultifamilylp.com for assistance.

7. CTIA Compliance:
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.

8. Changes to Policy:
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.